Avignon Grand Hotel

The suite we stayed was more than sufficient for the three of us. There were two bedrooms but sharing one bathroom upstairs. The only complaint was that we had to carry the big luggage up the narrow stairs. Overall, the location is very good and the hotel staff were very helpful in arranging rental car to be delivered to the hotel for us and we left the car at the hotel carpark. So it saves us the hassle of going to the car rental company.

Very easy locations, right at the gates to the old city and next to the intercity train station, large room

No free coffee & tea in the room & lobby

The hotel appeared to be staffed by a total of 3 staff. For a supposedly four star hotel this is totally inadequate. There is no restaurant and the so called swimming pool is very poor. I do not recommend it under any circumstances.

Large room, nice communal area's,

Room interior very dated, no coffee facilities in room, no wifi in room

good location, pretty and cozy room, great for a family

The position was good, across the road from the old city.

Rooms are large , and very spacious, however the hotel needs to invest in new beds and bedlinen. Foyer furniture could do with replacement. Hotel has great potential. Staff are not very helpful .

Quiet,very well situated,nice athmosfere.

The breakfast very expensive for a very poor offer, a lot of choyces arround so i would suggest to the hotel management a re-evaluation.

The hotel is easily accessible and has a public garage just around the corner. Close to the city center

Air conditioning is centrally managed. Dials in the room have no effect at all.

The lobby is quite grand and visually striking.

This hotel bills itself as modern and upscale but the rooms do not measure up. The desk staff was far from helpful, and did not describe any of the features of the hotel such as Wi-Fi, breakfast, etc. It was the beginning of November and our room was very hot, when we tried to use the air conditioner it only blew hot air. The desk staff informed us (at 2pm) that this could not be fixed until the next day and instead switched our room. No air conditioning was available in the new room either (I believe the hotel had disconnected it for the season) meaning we had to sleep with the door to the balcony open, which was not at all safe as the balconies were connected to every room on the floor of the hotel.

Very spacious room--two bedrooms upstairs, huge sitting room and dining room downstairs. Very clean, helpful staff. Good breakfast. Just outside the wall of Avignon. Exploring town was easy from there.

Very narrow spiral staircase. Left luggage downstairs.

Very close to Avignon Centre station - but no noise. Very quiet - lovely room opening on to beautiful garden. Shuttle bus to TGV station just across the road.

Bar closed.

the decoration is cozy, the service is good, but the smell along the corridor /lift lobby at 8th floor was a bit stink, it could be improved.

Very nice large modern hotel with modern conveniences. Large suite room. Not inside walled city, but only a short walk to Palais du Papes. Nicest breakfast we encountered at five French hotels during trip, if a little expensive.

Parking garage only accepts coins, no bills, but front desk gave change.

Breakfast, and general ambiance of the hotel was delightful.

Delays at being served in the bar - rather long wait in getting what was ordered. Not very comfortable beds - very hard.

Room very spacious & comfortable.Gardens & pool area good.

We were not part of a group so were not allowed to use the hotel restaurant other than for breakfast.We would have preferred to have dinner in the hotel & not had to go out into the town.Tea & coffee-making facilities would also have been appreciated.